Order Invoice

Orders are processed immediately. Your items will be manufactured, packaged, and/or shipped very quickly. After your order is picked up by the shipping carrier, you will receive an email with your shipment tracking information.

You can check the status of your order at any time by viewing it in your order history if you checked out with your registered account. For more information on how to track an order visit our help page. If you need further assistance contact our customer service department by phone at 862‑213‑0461 or 855‑444‑9465 (toll-free), by email at support@parkingsign.com, or via live chat. Our customer service team is available Monday to Friday from 9:00 AM to 5:00 PM Eastern.

If a package is lost or arrives damaged, we can help you file a claim with the shipping carrier.

First, please document damaged packages with the shipping carrier before accepting delivery. Failure to do so can cause the shipping carrier to deny the claim. After documenting the damage with the shipping carrier, contact our customer service department by phone at 862‑213‑0461 or 855‑444‑9465 (toll-free), by email at support@parkingsign.com, or via live chat. Our customer service team is available Monday to Friday from 9:00 AM to 5:00 PM Eastern for assistance filing your claim.

Note that all orders ship F.O.B. Garfield, New Jersey. ParkingSign.com is not responsible for lost or damaged freight.

We are here to fix the problem. Contact our customer service department by phone at 862‑213‑0461 or 855‑444‑9465 (toll-free), by email at support@parkingsign.com, or via live chat. Our customer service team is available Monday to Friday from 9:00 AM to 5:00 PM Eastern for assistance.

Contact our customer service department right away. We can be reached by phone at 862‑213‑0461 or 855‑444‑9465 (toll-free), by email at support@parkingsign.com, or via live chat. Our customer service team is available Monday to Friday from 9:00 AM to 5:00 PM Eastern.

Note that because all orders are processed immediately, we are unable to accommodate cancellations or item changes. Erroneously-ordered items can be returned only after delivery.

If the products are eligible for return, you can either start your return online or call our customer service department at 862‑213‑0461 or 855‑444‑9465 (toll-free) to request a Return Authorization Number.

All returns are governed by ParkingSign.com’s return policy:

• Custom products cannot be returned unless they are defective at the time of sale.

• Return of stock product is subjected to a 25% restocking charge.

• Return Authorization Number (RA #) must be obtained prior to return of any product. RA # is obtained by starting your return online or calling our customer service department at 862‑213‑0461 or 855‑444‑9465 (toll-free).

• Packages returned without an RA # will be refused — no exceptions.

• Returnable products can be returned for either product credit or refund.

• Credit or refund is only available for stock products or defective custom products.

• Credit or refund will only be issued after return and inspection. This may take approximately 1–2 weeks.

• All returned products are inspected upon receipt to confirm credit or refund amount.

• Products must be returned within 60 days of sale. No returns after 60 days.

• Products must be in new, resalable condition to receive a credit or refund.

• Products damaged in shipment are not covered by warranty.

• If returned freight is lost or damaged in shipment it is not covered by warranty.

• UPS call tags are provided only for defective products or products returned because of a ParkingSign.com error. Customer is responsible for return shipping in all other cases.